E-commerce Virtual Assistant Brighton & Hove

What Your E-commerce Virtual Assistant Can Do for You

Running an online business can feel overwhelming. Between managing admin, updating listings, and keeping customers happy, there’s never enough time to focus on growth.

That’s where I can help. I’m a Brighton-based e-commerce virtual assistant who takes care of the daily details so you don’t have to.

You get reliable, friendly support from a real person who understands the pressure of running a small business and the value of getting your time back.

Local Support You Can Actually Talk To

Brighton & Hove eCommerce virtual assistant for real connection and reliable support

Working with a local eCommerce virtual assistant means you get someone who understands how small businesses in Brighton & Hove really operate.

I’m based nearby, in the same timezone, and always easy to reach. You can expect clear communication, quick responses, and a friendly, personal approach that fits your business style.

Trusted by small businesses along the Sussex coast, I offer flexible local support that keeps your store organised and your workload lighter. And if you ever prefer to chat in person, we can always meet for a coffee in Brighton or Hove.

Customer Reviews

Discover what our clients think about our service

We've been working with Peter for a few months now, and we've been really impressed with how he operates. He is thorough, transparent, and a pleasure to work with. Would highly recommend.

Booheads

Diligent, hardworking and innovative. He’s brings innovative ideas, systems and methodical work flows to deliver great work across shopify and social media channels. He’s also a real gentlemen too!

Haw & Co

★★★★★

★★★★★

Book a quick, friendly discovery call

If you’re ready to lighten your workload and get reliable e-commerce virtual assistant support, let’s chat.

Book a free 15-minute discovery call to talk through what you need and see how I can help.

No hard sell, no long forms, just a relaxed conversation to understand your goals and find the right support for your business.

How Ecommerce Assist Works

1. Discovery Call & Task Planning

We start with a short discovery call to understand your e-commerce business, pain points, and the tasks you want support with. Together, we agree priorities, tools, and expectations so everything is clear from day one.

2. Agreement, Access & Setup

Once agreed, we confirm the scope, contract, and working hours. You’ll be added to a shared Trello board where tasks, progress, and updates are organised clearly, with access set up securely.

We get to work straight away, handling tasks efficiently and keeping everything updated in Trello. You receive regular progress updates, clear communication, and flexible support as your business evolves.

3. Execution, Updates & Ongoing Support

We do virtual assistant tasks for eCommerce brands so founders can focus on growth.

Ecommerce Assist operates with full professional indemnity and cyber insurance through Hiscox, giving you complete confidence that your store is supported and protected at a professional level.

Frequently Asked Questions

What does an ecommerce virtual assistant do?

An ecommerce VA handles the operational tasks that keep your store running, product listings, Shopify management, email marketing, back-office admin, and automation setup. We take the execution off your plate so you can focus on growing the business.

Do you work with Shopify stores?

Yes, Shopify is our primary platform. We work inside your store directly, handling everything from product uploads and variant management to page builds, email flows, and automation workflows.

How quickly can you start?

Most clients are onboarded within 48–72 hours of signing. We start with a short discovery call, agree on priorities, set up your Trello board, and get to work straight away.

How much does an ecommerce VA cost?

Our packages are designed for UK founders at different stages. You can view pricing here or book a call if you'd prefer to talk through what you need first.

What if I only need help with a few tasks, not ongoing support?

We offer both project-based and ongoing retainer support. If you have a specific build, migration, or campaign to get done, we can scope it as a standalone project.

Is Ecommerce Assist based in the UK?

Yes, we're a UK-based ecommerce VA service, operating in the same timezone as your business. No communication lag, no overnight delays.

How is Ecommerce Assist different from a general VA service?

We specialise exclusively in ecommerce. That means we already understand Shopify, marketplace platforms, email marketing tools, and ecommerce workflows, you're not paying for a learning curve.

Is my business information kept confidential?

Yes. We operate with full professional indemnity and cyber insurance through Hiscox. All client data and performance insights are kept strictly confidential.