Hire an Ecommerce Virtual Assistant and Get Your Time Back

Hire an Ecommerce Virtual Assistant

Running an online store solo means you end up doing everything. Customer emails, product uploads, order chasing, stock updates, it never stops. When you hire an ecommerce virtual assistant who already knows the platform, you hand over the operational grind to someone who gets it from day one.

Still Doing All of This Yourself?

Most founders who get in touch are spending hours every week on tasks that don't need their brain. Product uploads. Customer service emails. Order tracking. Inventory updates. They know they should delegate. They just haven't found someone who actually understands ecommerce.

That's the gap between a generalist VA and an ecommerce specialist. Working inside Shopify stores every day means eCommerce Assist already knows the workflows, the platform quirks, and what needs attention. You don't spend time explaining the basics, you just hand things over and get on with growing your store.

What Gets Taken Off Your Plate

• Store Management

  Your store stays accurate, consistent, and up to date whatever platform you're on. Product uploads, variant management, page builds, image optimisation, discount codes, and app setup. You brief us once and it runs.

• Back-Office and Operations

  Stock monitoring, supplier chasing, order tracking, data tidying, daily admin, and reports. The tasks that eat your week without growing your business, handled consistently so nothing slips.

• Marketing and Automation

  Email flows, customer segmentation, campaign scheduling, and AI-assisted automations that cut manual work. We keep the marketing engine running between your bigger decisions.

★★★★★

Diligent, hardworking and innovative.

He’s brings innovative ideas, systems and methodical work flows to deliver great work across shopify and social media channels. He’s also a real gentlemen too!

Haw & Co

Who's Behind eCommerce Assist

Hi, I'm Peter, a virtual assistant based in Hove, Brighton, specialising in ecommerce. I work with solo founders and small store owners who need reliable, consistent support from someone who already knows how online stores run.

No hand-holding, no steep learning curve, just practical help from someone who's done this before.

How it works

Start with a short discovery call

We begin with a brief call to understand your business, where time is being lost, and what support would make the biggest difference right now.

Ongoing execution and updates

Tasks are handled steadily and professionally, with regular updates through the task board, so you always know what’s being worked on and what’s coming next.

Define priorities and scope

We agree on what to focus on first, what can wait, and how support will be used. This keeps everything clear and avoids unnecessary work.

Set up access and workflow

Secure access is set up and a simple working rhythm is agreed. We use a shared task board (such as Trello) so priorities, progress, and next steps are always clear.

Ready to Hand Over the Day-to-Day?

Book a free 20-minute call and let's figure out exactly where eCommerce Assist can take things off your hands.

Frequently asked questions

What ecommerce platforms do you have experience with?

Shopify is our primary platform it's where most of our work happens. We also work with WooCommerce, Hostinger, and other major platforms, as well as marketplaces like Amazon and eBay. If you're not sure whether we can support your setup, just ask chances are we already have.

What tasks can you handle for my online store?

Quite a lot. Store management, product uploads, variant updates, page builds, order tracking, stock monitoring, supplier chasing, customer service, email marketing, campaign scheduling, and automation setup. If it's operational and it's taking time away from growing your business, it's the kind of task we take on.

Can you help with product listings, descriptions, and SEO?

Yes. We write and format product descriptions, optimise titles and metadata, manage images, and make sure listings are consistent and search-friendly across your store and any marketplaces you sell on. Good listings do more than look professional they help customers find you and convert when they do.

What tools do you use to stay organised and manage tasks efficiently?

We use Trello to manage all client work. Once you're onboarded, you'll have access to a shared board where every task, update, and progress note is visible. No chasing for updates, no wondering what's been done everything is tracked and transparent from day one.