Ecommerce Services for UK Solo Founders: What You Handle Now, Done For You
Running an online store solo means the to-do list never actually ends. Product uploads, customer emails, order chasing, stock updates on top of trying to actually grow the thing. Ecommerce services from a specialist VA take the operational load off your plate so you can run the business instead of being buried in it.
You Shouldn't Be Doing All of This Yourself
The founders we work with aren't struggling because the business isn't working. They're struggling because they're doing the work of three people. The store is ticking along, customers are happy, but every evening disappears into tasks that feel endless, product pages that need updating, a checkout that isn't converting, a mobile layout that's broken on half the phones your customers use.
These aren't complex problems. They just need someone reliable to actually do them.
eCommerce Services That Keep Your Store Running
Ecommerce Assist provides practical, hands-on ecommerce services for UK solo founders on Shopify and WooCommerce. Based in Hove, I work directly inside your store and take over the tasks that eat up your time and attention.
This isn't consultancy or strategy. It's real work, done properly, by someone who knows these platforms inside out.
Customer Reviews
Discover what our clients think about our service
We've been working with Peter for a few months now, and we've been really impressed with how he operates. He is thorough, transparent, and a pleasure to work with. Would highly recommend.
Booheads
Diligent, hardworking and innovative. He’s brings innovative ideas, systems and methodical work flows to deliver great work across shopify and social media channels. He’s also a real gentlemen too!
Haw & Co
★★★★★
★★★★★
What We Help With
Product listing and description writing, formatted, optimised, and ready to go live
Mobile layout fixes so your store works on the phones your customers are actually using
Checkout and UX improvements that stop people leaving before they buy
Competitor benchmarking so your store looks as polished as the ones you're up against
Shopify and WooCommerce setup including bundles, multi-buy, product variants, and custom features
AI-generated product photography for clean, consistent imagery without a studio
Customer journey improvements from landing page to thank-you screen
If it's ecommerce and it needs doing, it's probably something we cover.
E-commerce Assist operates with full professional indemnity and cyber insurance through Hiscox.
We keep our full case studies private to protect client data and performance insights.
Request access below if you’d like to review our work in detail.
UK-Based Ecommerce Support, Close to Where You Are
There's something to be said for working with a team that actually knows the UK market. Based in Hove at the edge of Brighton, Ecommerce Assist works primarily with UK solo traders and small teams selling into the UK and beyond.
We understand the rhythm of UK ecommerce: the seasonal peaks, the bank holiday rushes, the customer expectations. Whether you're in Brighton, London, Manchester, or anywhere in between, the support is the same, direct, responsive, and focused entirely on your store.
Frequently Asked Questions
What ecommerce services do you actually cover?
The core areas are product listing and catalogue management, customer service and inbox support, Shopify and WooCommerce technical work, order tracking and fulfilment support, mobile and UX fixes, and basic email marketing and social media management. If you've got a task specific to your store, just ask. Most things are coverable.
Who are your ecommerce services for?
Solo founders and very small teams running Shopify or WooCommerce stores selling physical products. You don't need a big operation. Most clients are one or two people who've hit the point where doing everything themselves is costing them growth, and they need reliable, hands-on support.
How is this different from hiring a freelancer?
A freelancer usually works on one specific skill: a developer, a copywriter, a designer. Ecommerce Assist covers the full operational side of your store. Think of it as a part-time team member who already knows Shopify and WooCommerce inside out and what a well-run store looks like, without the overhead of employment.
Do I have to commit to a long-term contract?
No. Most clients work on a flexible monthly arrangement. Some start with a specific project, a product listing batch, a checkout audit, a mobile fix, and move to ongoing support once they see how it works. You're not locked in to more than you need.
How quickly can you start?
Depending on current capacity, I can usually start within a week. Get in touch to check availability and talk through what you need. If you've got something urgent, such as a product launch or a site issue that's costing you sales, mention it upfront and I'll do my best to accommodate you quickly.
Get Local eCommerce Support in Sussex
If you're a solo founder in Sussex running a Shopify or WooCommerce store and you're tired of doing everything yourself, let's have a conversation.
We do virtual assistant tasks for eCommerce brands so founders can focus on growth.
How Ecommerce Assist Works
1. Discovery Call & Task Planning
We start with a short discovery call to understand your e-commerce business, pain points, and the tasks you want support with. Together, we agree priorities, tools, and expectations so everything is clear from day one.
2. Agreement, Access & Setup
Once agreed, we confirm the scope, contract, and working hours. You’ll be added to a shared Trello board where tasks, progress, and updates are organised clearly, with access set up securely.
We get to work straight away, handling tasks efficiently and keeping everything updated in Trello. You receive regular progress updates, clear communication, and flexible support as your business evolves.
3. Execution, Updates & Ongoing Support
Subscribe to our newsletter
E-commerce Assist
Ecommerce Assist provides ecommerce virtual assistant support for UK founders, handling day-to-day eCommerce tasks and SEO so businesses move forward without the stress of doing everything alone.
