eCommerce Support Sussex: Stop Doing Everything Yourself
You're building something real. Physical products, real customers, a business you care about. But somewhere between managing stock, fulfilling orders, and trying to fix whatever broke on the website last Tuesday, the days disappear.
eCommerce Assist provides ecommerce support for Sussex-based solo founders running Shopify and WooCommerce stores. Based in Hove, I work with exactly the same kind of founder you are: small team, passionate about the product, stretched thin on time.
Running Your Online Store Shouldn't Take Over Your Life
Most of the founders I work with aren't stuck because their business isn't working. They're stuck because there aren't enough hours. Product listings that need doing. A mobile layout that's broken on half the phones customers are using. A checkout flow that's losing sales nobody's noticed yet.
The website is the thing that needs constant attention. It's also always the last thing there's time for.
eCommerce Services in Sussex, Handled For You
eCommerce Assist handles the day-to-day ecommerce tasks that eat up your evenings and weekends. I work with Shopify and WooCommerce stores across Sussex and East Sussex, doing the practical, hands-on work that keeps your store running the way it should.
This isn't strategy or consultancy. It's proper, roll-up-your-sleeves ecommerce help from someone who knows these platforms inside out.
Customer Reviews
Discover what our clients think about our service
We've been working with Peter for a few months now, and we've been really impressed with how he operates. He is thorough, transparent, and a pleasure to work with. Would highly recommend.
Booheads
Diligent, hardworking and innovative. He’s brings innovative ideas, systems and methodical work flows to deliver great work across shopify and social media channels. He’s also a real gentlemen too!
Haw & Co
★★★★★
★★★★★
What We Help With
Product listing and description writing, formatted, optimised, and ready to go live
Mobile layout fixes so your store works on the phones your customers are actually using
Checkout and UX improvements that stop people leaving before they buy
Competitor benchmarking so your store looks as polished as the ones you're up against
Shopify and WooCommerce setup including bundles, multi-buy, product variants, and custom features
AI-generated product photography for clean, consistent imagery without a studio
Customer journey improvements from landing page to thank-you screen
If it's ecommerce and it needs doing, it's probably something we cover.
Why Work With a Local Sussex Ecommerce VA?
There's something to be said for working with someone local. Based in Hove at the edge of Brighton, I know the East Sussex business landscape and I work primarily with UK solo traders and small teams.
No offshore handoffs. No account managers in the middle. Just direct, responsive ecommerce support from someone who treats your store like it matters, because it does.
How Ecommerce Assist Works
1. Discovery Call & Task Planning
We start with a short discovery call to understand your e-commerce business, pain points, and the tasks you want support with. Together, we agree priorities, tools, and expectations so everything is clear from day one.
2. Agreement, Access & Setup
Once agreed, we confirm the scope, contract, and working hours. You’ll be added to a shared Trello board where tasks, progress, and updates are organised clearly, with access set up securely.
We get to work straight away, handling tasks efficiently and keeping everything updated in Trello. You receive regular progress updates, clear communication, and flexible support as your business evolves.
3. Execution, Updates & Ongoing Support
Frequently Asked Questions
What kind of ecommerce stores do you work with in Sussex?
Primarily Shopify and WooCommerce stores run by solo founders or very small teams. Most clients sell physical products in niche, specialist, or passion-led markets. I work with businesses across Sussex and East Sussex including Brighton, Hove, Lewes, and surrounding areas. The common thread is a founder who's doing everything themselves and needs a reliable pair of hands on the technical and admin side of the store.
Do I need to sign a long-term contract?
No. Most clients work on a monthly arrangement with no lock-in. Some start with a one-off project (a product listing batch, a mobile fix, a checkout audit) and then move to ongoing support once they see how it works. There's no pressure to commit to more than you need straight away.
What's the difference between an ecommerce VA and an ecommerce consultant?
A consultant analyses, advises, and produces recommendations. A virtual assistant actually does the work. eCommerce Assist sits firmly in the doing camp. I log into your store, make the changes, upload the products, and fix the layouts. You get real outcomes from someone with their hands in your platform, not a strategy document you have to implement yourself.
Can you help if my store is in East Sussex but I'm not near Brighton?
Yes. Almost all the work is remote, so location is not a barrier. I work with founders across the UK, and the Sussex and East Sussex focus is about local relevance, not geography. If you've got a Shopify or WooCommerce store and need reliable ecommerce support, I can help wherever you're based.
How quickly can you start?
Depending on current capacity, I can usually start within a week. Get in touch to check availability and talk through what you need. If you've got something urgent, such as a product launch or a site issue that's costing you sales, mention it upfront and I'll do my best to accommodate you quickly.
Get Local eCommerce Support in Sussex
If you're a solo founder in Sussex running a Shopify or WooCommerce store and you're tired of doing everything yourself, let's have a conversation.
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E-commerce Assist
Ecommerce Assist provides ecommerce virtual assistant support for UK founders, handling day-to-day eCommerce tasks and SEO so businesses move forward without the stress of doing everything alone.
